Terms of service

Welcome to the VORA™ website (the "Site"). This Site is operated by VORA ("Company," "we," "us," or "our"), an online retail brand selling directly to consumers in the United States. You can reach us at Voraofficial.555@gmail.com.

These Terms of Service ("Terms") govern your access to and use of the Site, including any purchases you make through the Site. By accessing, browsing, or using the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference.

PLEASE READ THESE TERMS CAREFULLY. BY USING THE SITE, YOU AGREE TO THESE TERMS, INCLUDING THE BINDING ARBITRATION AND CLASS ACTION WAIVER IN SECTION 13. IF YOU DO NOT AGREE, DO NOT USE THE SITE.

1. Eligibility

The Site is intended for users who are at least 18 years of age. By using the Site, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into a binding agreement. If you are under 18, you may not use the Site or make any purchases.

2. Changes to These Terms

We reserve the right to update or modify these Terms at any time. When we make changes, we will update the "Last Updated" date at the top of this page. Your continued use of the Site after any changes constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically.

3. Products and Orders

3.1 Product Information

We make every effort to display our products accurately on the Site, including descriptions, images, and pricing. However, we do not guarantee that product descriptions, images, colors, or other content on the Site are accurate, complete, or error-free. Product images are for illustration purposes only and may differ slightly from the actual product in appearance, color, or size.

3.2 Pricing

All prices displayed on the Site are in US dollars (USD). Prices do not include applicable sales tax, which will be calculated at checkout based on the shipping address. We reserve the right to change the price of any product at any time without prior notice. The price charged for a product will be the price displayed on the Site at the time you place your order.

3.3 Order Acceptance

Placing an order through the Site constitutes an offer to purchase the product. We reserve the right to accept or reject any order for any reason, including but not limited to: product unavailability, errors in product information or pricing, or suspected fraud. An order confirmation email does not constitute acceptance of your order; it only confirms that we have received your order. The contract of sale is formed only when we ship the product to you.

3.4 Product Availability

All products are subject to availability. If a product you ordered is out of stock, we will notify you promptly and offer you the option of a full refund or an alternative product of equal value. We are not liable for any damages arising from the unavailability of a product.

3.5 Accuracy of Information

You are responsible for providing accurate and complete information when placing an order, including your name, email address, shipping address, and payment details. We are not responsible for delays, non-delivery, or other issues caused by inaccurate information provided by you.

4. Payment

Payment for products is processed through our third-party payment processor. We accept major credit cards and other payment methods as displayed at checkout. We do not store your credit card information. All payment information is transmitted directly to and processed by our payment processor in accordance with applicable security standards.

We reserve the right to change accepted payment methods at any time. Your payment will be charged at the time your order is placed. If your payment method is declined, we will notify you and the order will not be processed.

5. Shipping and Delivery

Shipping and delivery are governed by our Shipping Policy, which is available on the Site and incorporated herein by reference. Estimated delivery times are provided for informational purposes and are not guaranteed. Title and risk of loss for products purchased through the Site pass to you upon delivery of the product to the shipping carrier.

6. Returns, Refunds, and Warranty

Returns, refunds, and warranty claims are governed by our Return & Refund Policy, which is available on the Site and incorporated herein by reference. VORA™ offers a 30-Day Money-Back Guarantee and a 1-Year Limited Mechanical Warranty on its products. Please refer to the Return & Refund Policy for complete terms and conditions.

7. Intellectual Property

All content on the Site, including but not limited to text, graphics, logos, images, product descriptions, product designs, photographs, videos, software, and the compilation thereof (collectively, "Content"), is the exclusive property of VORA or its licensors and is protected by United States and international copyright, trademark, and other intellectual property laws.

The VORA™ name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of VORA or its affiliates. You may not use such marks without our prior written permission.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Site and its Content for personal, non-commercial purposes only. You may not:

(a) Copy, reproduce, distribute, publish, or create derivative works from any Content on the Site;

(b) Use any data mining, robots, scraping, or similar data gathering methods on the Site;

(c) Use the Site or its Content for any commercial purpose without our express written consent;

(d) Frame, mirror, or use any framing techniques on any portion of the Site;

(e) Upload or transmit any material containing software viruses or other harmful code.

8. User Content

If you submit any content to the Site (including but not limited to product reviews, photos, videos, comments, or feedback), you grant us a perpetual, irrevocable, worldwide, royalty-free, non-exclusive license to use, reproduce, modify, distribute, and display such content in connection with our business. You represent and warrant that you own or have the right to grant this license for any content you submit.

You may not submit content that is unlawful, defamatory, obscene, threatening, invasive of privacy, infringing of intellectual property rights, or otherwise objectionable.

9. Disclaimers

THE SITE AND ALL PRODUCTS AND SERVICES PROVIDED THROUGH THE SITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, VORA DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE DO NOT WARRANT THE ACCURACY OR COMPLETENESS OF THE CONTENT ON THE SITE.

NOTHING IN THESE TERMS SHALL LIMIT OR EXCLUDE LIABILITY FOR PERSONAL INJURY OR DEATH CAUSED BY NEGLIGENCE, FRAUD, OR ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED BY APPLICABLE LAW.

NOTE: THE ABOVE DISCLAIMERS DO NOT APPLY TO THE PRODUCT WARRANTY SET FORTH IN THE RETURN & REFUND POLICY. THE 1-YEAR LIMITED MECHANICAL WARRANTY IS GOVERNED SEPARATELY UNDER THE MAGNUSON-MOSS WARRANTY ACT.

10. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, VORA, ITS OWNERS, PARTNERS, EMPLOYEES, AGENTS, AND SUPPLIERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SITE OR PURCHASE OF ANY PRODUCT, WHETHER BASED ON WARRANTY, CONTRACT, TORT, STRICT LIABILITY, OR ANY OTHER LEGAL THEORY.

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SITE OR ANY PRODUCT EXCEED THE AMOUNT YOU PAID FOR THE SPECIFIC PRODUCT GIVING RISE TO THE CLAIM.

SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

11. Indemnification

You agree to indemnify, defend, and hold harmless VORA and its owners, partners, employees, agents, and suppliers from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Site; (b) your violation of these Terms; (c) your violation of any applicable law or the rights of any third party; or (d) any content you submit to the Site.

12. Privacy

Your use of the Site is also governed by our Privacy Policy, which describes how we collect, use, and share your personal information. By using the Site, you consent to the practices described in the Privacy Policy. The Privacy Policy is available in the footer of the Site.

13. Dispute Resolution and Binding Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

13.1 Binding Arbitration

You and VORA agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Site, or any product purchased through the Site shall be resolved exclusively through binding individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules, and not in court. The arbitration shall be conducted by a single arbitrator. The language of the arbitration shall be English.

13.2 Class Action Waiver

YOU AND THE COMPANY AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING.

13.3 Exceptions

Notwithstanding the above, either party may bring an individual action in small claims court for disputes within the court's jurisdiction. Either party may also seek injunctive or equitable relief in a court of competent jurisdiction to prevent actual or threatened infringement of intellectual property rights.

13.4 Opt-Out

You may opt out of this arbitration agreement by sending written notice to Voraofficial.555@gmail.com within 30 days of your first use of the Site. The notice must include your name, address, and a clear statement that you wish to opt out of the arbitration agreement.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New York, United States, without regard to its conflict of law provisions. For any actions not subject to arbitration, the exclusive jurisdiction shall be the state and federal courts located in the State of New York.

15. Force Majeure

VORA shall not be liable for any delay or failure to perform its obligations under these Terms if such delay or failure results from circumstances beyond our reasonable control, including but not limited to: acts of God, natural disasters, war, terrorism, riots, government actions, pandemics, epidemics, labor disputes, shipping carrier disruptions, supply chain delays, power failures, or internet or telecommunications failures.

16. Risk of Loss

All products purchased through the Site are shipped by a third-party carrier pursuant to a shipment contract. Risk of loss and title to products pass to you upon delivery of the product to the shipping carrier.

17. Electronic Communications

By using the Site, you consent to receiving electronic communications from us, including order confirmations, shipping updates, and promotional emails. You agree that all agreements, notices, and disclosures that we provide to you electronically satisfy any legal requirement that such communications be in writing. You may opt out of promotional emails at any time by using the unsubscribe link in the email.

18. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

19. Entire Agreement

These Terms, together with the Privacy Policy, Return & Refund Policy, and Shipping Policy, constitute the entire agreement between you and the Company with respect to the Site and supersede all prior or contemporaneous communications, proposals, and agreements, whether oral or written.

20. Assignment

You may not assign or transfer these Terms or any rights or obligations hereunder without our prior written consent. We may assign these Terms, in whole or in part, to any third party at our sole discretion without notice.

21. Contact Us

If you have any questions about these Terms of Service, please contact us:

Email: Voraofficial.555@gmail.com